Shipping policy

Shipping Policy

Shipping Policy

Last updated: February 21, 2025

Thank you for shopping at The CQ Shop. Below you will find details about our shipping process, estimated delivery times, and available shipping options.

Processing Time

Orders are typically processed within 3-5 business days from the time they are placed. Once your order has been processed, it will be shipped using your selected shipping method. Processing times may be extended during peak seasons, holidays, or promotional sales.

Shipping Time & Delivery Estimates

Once your order has shipped, you can expect delivery within:

  • Standard Shipping: 3-5 business days after shipping
  • Expedited Shipping: 2-3 business days after shipping
  • International Shipping: Varies by destination; typically 7-21 business days

Please note that delivery times are estimates and may be affected by factors beyond our control, such as carrier delays, customs processing, or weather conditions.

Shipping Rates

Shipping costs are calculated at checkout based on the shipping method selected, order weight, and delivery location.

Tracking Your Order

Once your order has shipped, you will receive an email confirmation with tracking information. Please allow up to 24 hours for tracking updates to appear.

Lost or Delayed Shipments

If your package is significantly delayed or missing, please contact us at support@thecq.shop. We will work with the shipping carrier to resolve the issue as quickly as possible.

International Shipping

We offer international shipping to select countries. Please note:

  • International customers are responsible for any customs duties, taxes, or import fees that may apply.
  • Shipping times may vary based on location, customs processing, and local delivery services.
  • International returns are subject to different limitations; return shipping costs are the responsibility of the customer.

Changes to Your Shipping Address

If you need to update your shipping address after placing an order, please contact us at support@thecq.shop as soon as possible. Address changes cannot be made once the order has shipped.

Contact Us

If you have any questions regarding our shipping policy, feel free to reach out to us at:

Email: support@thecq.shop